Professional Resume Writer

Stand Out for the Right Reasons

Looking for a professional resume writer located in Toowoomba, who takes the time to understand you, your experience and your next career direction?

At ECM Consulting, we do more than simply tidy up your resume.

We help you clearly communicate your skills, achievements, experience, uniqueness and personal value so employers can quickly understand what you bring to their advertised role.

Whether you're applying for your first job, ready for your next career move, stepping into management or applying for an executive position, we'll help you put your best professional foot forward.

Professional and human-written resumes and other job application documents. Personal service. Real career experience.

BOOK A CONSULTATION

Professional Resume Writing Services in Toowoomba and Darling Downs, and also servicing clients across Australia

Your resume has an important job to do. It needs to tell an employer who you are, what you've achieved and why you're worth speaking to — often in a very short amount of time (ie. within 2.5 to 6 seconds to catch the readers' attention).

A strong resume shouldn't simply list everything you've done.

It should clearly position you for where you want to go next and be tailored for the position you are applying for.

ECM Consulting provides professional resume writing and career application services including:

✔ Professional resume and CV writing

✔ Resume reviews/updates and career repositioning

✔ Tailored cover/application letters

✔ Government and Council Selection Criteria

✔ LinkedIn Profile writing and optimisation

✔ Interview Coaching

✔ Career development support and planning

✔ Face-to-face, telephone and online consultations

Every client and every career is different, which is why your documents are developed for you, rather than dropped into a generic template.

Your Resume Needs to Work for People AND Technology

Recruitment has changed.

Your resume may be reviewed by a recruiter or employer, but it may also pass through an Applicant Tracking System — commonly known as an ATS including AI tools — before a person ever sees it.

That means your resume needs the right balance.

It must be easy for technology to interpret while still sounding natural, professional and genuinely like you.

ECM Consulting creates ATS-compliant resumes using relevant terminology and keywords for the positions and industries you're targeting, without filling your resume with awkward keyword stuffing.

The goal is simple:

Make it easy to understand your value.

More Than a Resume Writer

Career Strategy Starts Before We Begin Writing

One of the biggest differences at ECM Consulting is the in-person or telephone/online consultation we have prior to developing your job application documents.

Sometimes the information that makes the biggest difference isn't sitting in your old resume.

It's discovered by asking the right questions.

How do you describe your personality?

What your personal and professional strengths?

What have you achieved?

What problems have you solved?

Where have you improved something?

What are you particularly good at?

What do people rely on you for?

What do you want to do next?

These conversations help us uncover the experience and achievements that can easily be overlooked when you're trying to write about yourself.

That's why ECM Consulting combines professional resume writing with career development and personal branding expertise.

We don't just look at where you've been.

We look at where you're going.

Resume Writing for Every Stage of Your Career

✔ School Leavers, University Graduates & Entry-Level - starting your career without years of experience doesn't mean you have nothing valuable to say.

We can help identify your transferable skills, education, training, achievements, volunteering and experience and turn them into a professional first resume.

Professionals / Trades (3+ years experience) - if your current resume has become a list of jobs and responsibilities, we'll help reposition it around your strengths, achievements and the value you bring to a business.

Team Leaders & Managers - moving or being promoted into leadership requires a different style of resume. We'll help you demonstrate your leadership, decision-making, team development, results and broader organisational contribution.

Executives/General Managers - executive resumes need to communicate strategic impact rather than simply provide a career history.

We can help articulate leadership achievements, commercial outcomes/impracts, transformation, stakeholder management and career positioning at an executive level.

Changing Careers?

Your previous experience may be more relevant to your next career than you realise.

The challenge is knowing what to leave in, what to leave out and how to explain your transferable skills.

As both a professional resume writer and career development specialist, Katie can help identify the common thread between your previous experience and the roles you're now targeting.

Your resume should make that transition easy for an employer or recruiter to understand.

Applying for Government or Council Positions?

Government and Local Council applications can require more than a standard resume.

Depending on the position, you may need to prepare:

✔ Selection Criteria responses or Pitches
✔ Capability statements
✔ Supporting statements
✔ Tailored application letters
✔ Targeted resumes

ECM Consulting can help you understand what the application is actually asking for and develop the relevant job application documents that clearly address the requirements of the position.

Resume, Cover Letter and LinkedIn Packages — customised for your target job.

Your professional presence doesn't stop with your resume.

Employers and recruiters will undertake a Google Search to look at your LinkedIn profile, social media platforms and other information available online.

That's why consistency matters.

Your resume, cover letter and LinkedIn profile should support the same professional story.

ECM Consulting can help you develop and optimise your LinkedIn Profile, positioning your experience, achievements, skills and professional/ personal brand consistently across your job-search documents.

Why Choose ECM Consulting?

Katie Robertson-Kelk has worked as a professional resume writer since 2003, assisting clients across all occupations, industries and career levels in the public and private sectors.

Based in East Toowoomba, ECM Consulting works with clients throughout Toowoomba, the Darling Downs, Queensland and across Australia.

You will receive:

Personalised service - we take the time to understand your experience, achievements and career direction.

ATS-compliant documents - your resume is structured and written in alignment with contemporary recruitment processes/trends.

Career-focused writing - we do not rewrite your employment history. We help position you for the opportunities you're targeting

Editable documents - your final documents are supplied in editable Word and PDF file formats.

Fast turnaround - average document turnaround is generally 2–3 days.

Revision support - clients' service includes the opportunity to review your draft and request revisions.

Career experience- you are working with a career development professional with over 20 years' experience, who understands the broader recruitment and application process — not simply a document/resume writer.

Not Getting Interviews?

If you're applying for jobs but not being offered an interview, it may be time to look at more than the formatting of your resume.

Ask yourself:

✔ Does my resume clearly explain what I'm good at?

✔ Does it sell your achievements rather than responsibilities?

✔ Is it targeted towards your targeted positions?

✔ Does it contain relevant terminology to my industry and targeted roles?

✔ Does my LinkedIn Profile support the same professional story?

✔ Can an employer quickly see the value I can bring?

If the answer to any of these is unclear, we can help.

BOOK A CONSULTATION WITH KATIE

Frequently Asked Questions (FAQs)

✔ How much does a professional resume writer cost?

ECM Consulting offers resume writing services for different career levels, from school leavers and entry-level applicants through to professionals, managers and executives/general managers. Pricing varies depending on your career level and the documents required.

Resume, cover/application letters, LinkedIn and Selection Criteria packages are also available.

✔ Is ECM Consulting a local Toowoomba resume writer?

Yes. ECM Consulting is based in East Toowoomba, Queensland, and works with clients locally as well as throughout Queensland and Australia.

Can I work with you if I don't live in Toowoomba?

Absolutely. Consultations can be conducted by telephone or online, making ECM Consulting's resume writing and career services available to clients throughout Australia.

Are ECM Consulting resumes ATS compliant?

Yes. Resumes are developed in alignment Applicant Tracking Systems (ATS) and contemporary recruitment trends, including appropriate formatting and relevant terminology for your target roles and industry.

Do you write Curriculum Vitae (CVs) as well as resumes?

Yes. ECM Consulting develops and tailors CVs, which provide a longer and more detailed outline of a job seekers' career experience, qualifications, credentials and publications; and only used in the academic, scientific and the medical professions.

Resumes means summary, therefore it is a succinct 2-3 page document.

Can you write my cover letter too?

Yes. Tailored application and cover letters are available individually or as part of a resume and other available packages.

Do you help with government and local council selection criteria?

Yes. ECM Consulting can assist with government and local council job applications, including selection criteria and supporting application documentation

.

Can you update my LinkedIn Profile?

Yes. LinkedIn Profile development and optimisation is available to help ensure your online professional profile is consistent with your resume, career direction and personal brand. For small businesses owners, we can develop and optimise LinkedIn Company profiles for businesses.

How long does resume writing take?

ECM Consulting generally provides a 2–3 day turnaround once the required information has been received. Timing may vary depending on the service and application requirements.

Should I use a professional resume writer or AI?

AI can help generate ideas, but your career history, achievements and professional value require context and personalisation. Working directly with an experienced and professional resume writer gives you the opportunity to discuss with a human - your background, uncover achievements and create documents that accurately reflects you, rather than relying on generic generated content and incorrect formatting.

Ready to Update Your Resume?

You don't need a resume that simply tells employers where you've worked.

You need one that helps them understand what you can bring to their company.

Whether you're starting your career, looking for something new, applying for a promotion or repositioning yourself for the next stage of your career, ECM Consulting can assist.

Talk to Katie About Your Next Career Move and help you "Stand out from the Crowd".

ECM Consulting
34 Cavell Street | East Toowoomba QLD 4350

Phone: 0409 866 456